Online assistance
Use the chat button on this website for help with fitment, products or an order. Chat may initially be answered by an AI assistant. For help from the TesMate team, email us using the link below.
Contact us
Customer service,
considered.
Clear help with fitment, products, orders and delivery.
For product, order and after-sales enquiries. We aim to reply within 1–2 business days.
Business information
TesMate
Operated by Jianwei Zhang, sole trader trading as TesMate
ABN 85 426 612 643
Phone: +61 432 096 785
Business contact address: 214/1 Allambie Street, Ermington NSW 2115, Australia
We sell and deliver within Australia only. We are an online-only store and do not accept customer visits, collections or in-person returns at this address. Before posting a return, contact us so we can confirm the return address and instructions. See our Return and Refund Policy. This process does not limit your rights under the Australian Consumer Law.
TesMate is an independent aftermarket accessories retailer and is not affiliated with, endorsed by or sponsored by Tesla, Inc.
Privacy when you contact us. We use the details you submit in the contact form to respond to your enquiry and provide customer support. Submitting the contact form does not subscribe you to marketing emails. For more information, see our Privacy Policy.